Run your business processes on it. Or integrate with your preferred tools. Or shape it around your processes. Or bring the best together. One platform. Adapts to you.

From applications, renewals, and continuing education to complaints, firms, the public register, and the other apps your work requires, everything runs on the same shared records. Use the included apps as they are, adapt them to your requirements, or create new workflows that support your organization’s mission and mandate.

A walkthrough and a working session on your own processes, whenever you are ready.

Three familiar choices: ABC. And one Different approach.

Choose one, combine them, or let us work it out with you.

All-in-oneRun your core operations on one platform. Every app shares the same records, so every part of your organization works with the same information.
Best-of-breedUnify data from specialist tools your staff enjoy using. Keep the tools that work well, while the processes behind them gain shared records and governance.
CustomShape it to the processes you run today. Because it is configuration, your own team can make changes, with the reason for each one recorded.
DifferentBring the best together. Use Adaptive AMS where it fits, keep the tools that work well, and connect everything through shared records and governance.

Your organization may already know which approach fits, or it may still be working that out. A process review maps the tools you use today into three groups: keep and integrate, keep for now but remain open to change, or replace. The resulting map is yours, whichever platform you choose.

A comprehensive suite

Pre-built apps, with processes you can shape.

Together, they support the member and regulatory lifecycles, along with the work behind them. Every app runs on the same shared records and can adapt to your organization’s requirements.

  • Applications & Registrationoversee submissions through approval
  • Ballotselections, resolutions, and voting
  • Communicationsreach target audiences with stats
  • Communitiesfoster connections, common interests
  • Complaints & Investigationscase management for investigations
  • Compliancecheck who meets the requirements
  • ContactsCRM, relationships across profiles
  • CPDtrack learning activities by category
  • Documentsmanage files with records
  • Events & PDregistrations for professional events
  • Firmsentity licensing and inspections
  • Formscollect data straight into records
  • Governanceboards, committees, working groups
  • Learningdeliver courses and mark the exam
  • Payments & Financerecord payments, track balances due
  • Portalself-service for the people you serve
  • Process Studioshape how work is done
  • Public Registerpublic records and licence verification
  • Renewalsstreamline continued member services
  • Reports & Dashboardsbusiness intelligence and analytics
  • Workflow Automationlet routine steps run themselves

Reporting draws from the same shared records, and every app is available through one open API.

Explore every app

See the platform at work

The work of your organization, covered.

These are just a few examples of how Adaptive AMS supports your organization today and adapts as its work evolves.

The platformApps, processes, data, and integrations

Process definitions drive the system Defined processes sit behind every action in the platform. Your own team can update them as requirements change. See a bylaw change in action
Configurable workflows Rules keep tasks, reminders, and deadlines moving. Your own team controls when they apply and what happens next. See workflow automation in action
Every function through one open API Connect other systems to the same functions and shared records used across Adaptive AMS. Your data remains accessible and under your control. Request an architecture session

The lifecycleApplicants, registrants, members, volunteers, and more

Applications follow the right timelines Track each application against the deadlines your legislation, policies, or programs set. Staff always know what is due and where each application stands. See an application journey
Assessments and reviews are governed Each assessment follows the applicable steps and decision rules. Reviews, exceptions, and decisions are recorded as they are made. See a governed assessment
Renewal is one sitting Complete fees, declarations, requirements, and payment in one visit. When the rules change, your own team can update the experience. See the renewal walkthrough

Requirements and oversightDevelopment, compliance, cases, firms, and communities

CPD compliance stays current Members and registrants see where they stand throughout the year, with time to complete requirements and close any gaps. See continuing development in action
Complaints and discipline are governed Each matter follows the appropriate confidential path. Access, actions, and visibility change with its stage. See a complaint journey
Organizations run on the same machinery Individuals and organizations use the same shared records, keeping their relationships, responsibilities, and statuses current. See organizations on the platform

AccountabilityPublic information, reporting, finance, and auditability

The public register stays current Once an authorized decision takes effect, the public register reflects it without duplicate entry. See the public register
The numbers are yours Your team can access current reporting whenever it is needed, while analysts continue working with the tools they prefer. See reporting and dashboards
The money reconciles Every charge and payment stays tied to its record and process, giving finance a traceable path from transaction to reconciliation. See payments and reconciliation

Platform philosophy

People, then process, then technology.

Software implementations often run in reverse: select the technology, map processes onto it, then train people to work around the gaps that emerge. Adaptive AMS starts with the people and organizations involved, defines the work they need to do, and applies technology in support of both.

01

People

The people and organizations that do the work and are served by it: members, applicants, volunteers, firms, employers, staff, committees, and the public. Each has one shared record of its relationships, activities, decisions, and history.

02

Process

The processes that guide their work. Each is defined in the platform, with its steps, responsibilities, rules, decisions, and communications visible to authorized teams, versioned over time, and available to review.

03

Technology

The technology that supports the people and their processes. The portal, staff experiences, public register, and connected systems are driven by the same definitions, with every process available through one open API.

Three things together

Fifty years of domain experience, a platform built around process, and every claim open to checking.

50 years in these organizations People & Processes before features Available, scheduled, or planned

Bring the best together. Your team knows how the work runs today. Together, we can define how it should run moving forward, then choose the apps and tools that make it happen.

See the difference for yourself.

Take a walkthrough and work through your own processes with us. The twelve questions we publish apply to Adaptive AMS too, and we invite you to measure us against every one.

Whenever you are ready.